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Revy-O Professionals' Terms and Conditions

Last Revised on 17 January 2025

1. Overview

The web application "Revy-o" attached to the domain name and website located at https://www.revy-o.com (the “Platform”) are a copyrighted work belonging to AD FITNESS121 LIMITED, a private limited company incorporated in England and Wales with company number 15591443 and whose registered address is at 21 Mar House, 50 The Hyde, London, England, NW9 5NG, trading as “Revy-o” and “Revy-o until 7” (“Revy-o”, “us”, “our”, and “we”).

These professionals' terms and conditions, together with the documents referred to in them (the "Terms") govern your access to and use of the Platform, whenever you use the Platform.

The following additional terms, which are incorporated by reference into these Terms, also apply to your use of the Platform:

  • The general terms and conditions for use of the Platform by Customers and other general users (“GTCs”);
  • Our Privacy Policy available at www.revy-o.com which sets out the terms on which we process any personal data we collect from you, or that you provide to us;
  • Our Cookies Policy available at www.revy-o.com which sets out the terms on which cookies and similar technologies are used on the Platform.

By accessing or using the Platform, completing our registration process, and scrolling to tick to “accept” adherence to these Terms when prompted, you acknowledge and agree to be bound by these Terms, and you represent and warrant that you have the right, authority, and capacity to enter into these Terms. If you do not agree to all the provisions of these Terms, you must not access or use our Platform.

2. Definitions

“Contact Details”: Means the contact details of a Prospective Customer who is in the position at the time of a relevant introduction to enter into a Customer Contract with a Professional.

“Credits”: Means units purchased by Professionals to access Prospective Customer Contact Details with a view to securing Customer Contracts.

“Customer”: Means any user of the Platform interested in engaging a Professional via a Customer Contract to provide Services.

3. Platform Overview

Revy-o operates the Platform and provides the Facilitation Services. The relationship of the Professionals to Revy-o will be that of independent contractor and nothing in these Terms shall render them an employee, worker, agent or partner of Revy-o and Revy-o shall not hold themselves out as such. Customer Contracts are entered into exclusively between Professionals and Customers. Revy-o is not a party to any Customer Contract and is not responsible for the Services provided under any Customer Contract.

Through the purchase of Credits, Professionals may gain access to Prospective Customers’ Contact Details, and subsequently communicate with them directly with a view to securing Customer Contracts.

Customers may provide reviews relating to Services provided by Professionals on websites hosted by Professionals or on the Platform itself from time to time (the “Customer Reviews”). While we reserve the right to moderate Customer Reviews, we are not liable for their content.

4. Facilitation Services

Revy-o strives to provide the Facilitation Services with reasonable care and skill. However, we do not guarantee that Professionals will successfully secure Customer Contracts.

5. Account Security

You are responsible for safeguarding your account credentials and must notify us immediately of unauthorized access or suspected misuse.

If Revy-o receives a complaint in respect of any content uploaded or added by you, it shall be your sole responsibility to deal with such a complaint and to compensate Revy-o for any loss suffered.

6. Changes to Terms

Revy-o may amend these Terms from time to time, and by agreeing to these Terms, you also agree to the latest version of the Terms available on our Platform. Updates will be made effective by updating the "Last Updated" date. Every time you wish to use the Platform, please check these Terms to take note of any changes that we have made. You are responsible at all times for complying with the latest version of these Terms.

Continued use of the Platform after any changes indicates acceptance of the revised Terms.

7. Payment & Use of Credits

To access Contact Details, you may purchase Credits from Revy-o. The cost of Credits (exclusive of VAT or other applicable taxes) will be displayed on the Platform prior to purchase and may be subject to change at Revy-o's sole discretion.

All Credits must be paid in advance and will be credited to your account on the Platform. Pre-purchased Credits may be deducted from Fees otherwise due and payable by a Professional to Revy-o.

Unless otherwise agreed or notified, subscriptions are subject to a minimum term of three (3) months, during which cancellations are not allowed, and the number of monthly Credits cannot be reduced.

8. Refunds

Unless otherwise directed by Revy-o, Credits are non-refundable except in specific circumstances detailed herein where Credits may be reinstated to your Revy-o account. We do not offer refunds if a Prospective Customer chooses not to respond or if you fail to secure the Customer Contract.

Refunds for Credits may be available under the following conditions:

  • If a phone number provided is invalid.
  • If an email address provided bounces back and is not functional.
  • If the contact details are incorrect and can be verified.

9. Expenses

Unless otherwise agreed by the parties, you will be responsible for the payment of your own expenses related to the Facilitation Services.

10. Professional Obligations

You agree to provide accurate and timely information as required by Revy-o, act with integrity, provide high-quality Services, and comply with applicable laws and policies as provided by Revy-o from time to time.

You also agree to maintain all necessary licenses, qualifications, and insurances to deliver the Services.

11. Intellectual Property

You grant Revy-o a non-exclusive, worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, distribute, and display any content you upload to the Platform. This license includes logos, trademarks, and other intellectual property uploaded by you.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for the purpose of accessing the Facilitation Services.

12. Professional Rankings and Selection

Revy-o’s algorithms rank Professionals based on criteria like profile completeness, reviews, response times, and engagement. Customers retain the right to select any Professional, regardless of ranking.

13. Disclaimers and Limitation of Liability

Revy-o’s liability for any single incident arising from these Terms will not exceed £100 or the value of Credits purchased in the 12 months preceding the incident, whichever is lower.

Revy-o is not responsible for the Services provided by Professionals or disputes arising from Customer Contracts.

14. Information & Confidentiality

All information provided by Revy-o must be kept confidential unless it enters the public domain or is disclosed as required by law. When using our Platform, you must not disclose or transfer confidential information to unauthorized parties.

You must take all reasonable steps to protect confidential information and notify Revy-o immediately if unauthorized disclosure occurs.

15. Data Protection and Publicity

Revy-o's Data Processing Agreement governs your handling of any personal data related to Prospective Customers. Both parties agree to comply with applicable Data Protection Laws in force from time to time.

You agree that personal data provided by you may be held, used, and processed by Revy-o or its agents to provide Facilitation Services in accordance with the Privacy Policy and Cookie Policy.

16. Warranties and Indemnities

You represent and warrant that you have the legal capacity and authority to enter into these Terms. Additionally, you warrant that all information provided to Revy-o is accurate and up-to-date.

You agree to indemnify and hold harmless Revy-o and its representatives against claims, damages, or penalties arising from your breach of these Terms or violation of applicable laws.

17. Termination

Revy-o may terminate your registration immediately if you fail to pay Fees, violate these Terms, or engage in activities detrimental to Revy-o’s reputation. Termination does not affect obligations under existing Customer Contracts.

You may cancel your Subscription at any time by providing no less than seven (7) days’ written notice prior to the final date of such Subscription.

18. Consequences of Termination

Upon termination of these Terms, each party must delete or return all confidential information and property received during the course of providing Facilitation Services. Provisions intended to survive termination will remain in effect.

19. Force Majeure

Revy-o shall not be liable for delays or failures caused by events beyond its control, including acts of God, strikes, acts of war, pandemics, or natural disasters.

20. No Agency or Partnership

Nothing in these Terms constitutes a partnership or agency relationship between the parties. Each party remains an independent contractor.

21. Notices

Notices required under these Terms should be provided in writing via email or other recognized communication methods. Notices to Revy-o should be directed to team@revy-o.com or submitted through the Platform.

22. Assignment

You may not assign or transfer any rights or obligations under these Terms without the prior written consent of Revy-o.

23. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

24. Entire Agreement

These Terms constitute the entire agreement between the parties and supersede all prior or contemporaneous agreements regarding the subject matter.

25. Waiver

Any waiver of a breach of these Terms must be in writing and does not constitute a waiver of any subsequent breaches.

26. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.

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